Privacy Policy

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Delivery address
• Recipient's name and phone number
• Order details and delivery preferences
• Messages or notes you provide with your order

We do not collect or store payment card details. All payments are processed securely by our payment service providers.

We use your personal data only for the purposes necessary to provide our services, including:

• Processing and delivering your order
• Contacting you regarding your order or delivery
• Sending order confirmations and status updates
• Responding to your enquiries or support requests
• Complying with legal and accounting obligations

We do not use your data for automated decision-making or profiling.

We process your personal data based on:

• The performance of a contract (order processing and delivery)
• Your consent (when you contact us or submit optional information)
• Our legal obligations

We may share your data only with trusted third parties strictly necessary to fulfill your order, such as:

• Delivery partners
• Payment service providers
• IT and hosting service providers

All partners process data in accordance with applicable data protection laws. We never sell your personal data to third parties.

Under applicable data protection laws (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise your rights, please contact us using the details below.